We have been over­whelmed by the lev­el of par­tic­i­pa­tion and by the amount of pos­i­tive feed­back we have received in our recent client sat­is­fac­tion survey.

Client feed­back and con­tin­u­ous improve­ment are impor­tant to us at Swaab and form a key com­po­nent of our Swaab Brand of Service. 

The key find­ings included:

  1. we exceed­ed your expec­ta­tions when it comes to our performance
  2. you find us extreme­ly easy to work with, and 
  3. you are like­ly to rec­om­mend your key con­tact and Swaab to a friend or colleague. 

This is par­tic­u­lar­ly reward­ing and hum­bling as we con­tin­ue to strive to exceed your expec­ta­tions and pro­vide you with the best pos­si­ble client expe­ri­ence. Once again thank you, and we look for­ward to con­tin­u­ing to pro­vide you with the best pos­si­ble client experience.

If you would like to repub­lish this arti­cle, it is gen­er­al­ly approved, but pri­or to doing so please con­tact the Mar­ket­ing team at marketing@​swaab.​com.​au. This arti­cle is not legal advice and the views and com­ments are of a gen­er­al nature only. This arti­cle is not to be relied upon in sub­sti­tu­tion for detailed legal advice.

Publications

Copy­right and Gen­er­a­tive AI: what Aus­tralia can learn from the Meta and Anthrop­ic Rulings

In 2025, two U.S. court deci­sions, Kadrey v. Meta and Bartz v. Anthrop­ic, have pro­vid­ed the first real judi­cial answers…

Fed­er­al Court Deci­sion Lim­its Effec­tive Use of Set-Off in Con­trac­tu­al Annu­al Salary Arrangements

The Deci­sionIn a recent Fed­er­al Court deci­sion*, Jus­tice Per­ram held that while con­trac­tu­al set-off claus­es in an annu­al salary arrange­ment can…

Pro­tect­ing your tomor­row, today: The impor­tance of an endur­ing pow­er of attorney

We often talk about the impor­tance of draft­ing your estate plan­ning doc­u­ments, includ­ing how draft­ing your will can ensure your…

In the News

Sarah Heuv­el pro­vides insight into get­ting Rent Roll Trans­ac­tions Com­pli­ance Compliant

Sarah Heuv­el in an inter­view with Matthew Cial­lel­la of MC Broking & Advi­so­ry, dis­cuss rent roll trans­ac­tions and the three key…

Michael Byrnes appeared on Mon­ey News with Evan Lucas on 2GB on 8 Sep­tem­ber 2025 to dis­cuss the recent Fed­er­al Court deci­sion relat­ing to salary arrange­ments, set-off claus­es and award compliance

Michael Byrnes appeared on Mon­ey News with Evan Lucas on 2GB on 8 Sep­tem­ber 2025 to dis­cuss the recent Fed­er­al Court…

Michael Byrnes has pub­lished an arti­cle titled Use of AI Crit­i­cised by FWC” in HR Leader on 2 Sep­tem­ber 2025.

Michael Byrnes has pub­lished an arti­cle titled ​“Use of AI Crit­i­cised by FWC” in HR Leader on 2 Sep­tem­ber 2025.To read the…

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